Refund policy

At Glovia Glow, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. Our Return and Refund Policy is designed to make the process simple, transparent, and hassle-free.

You may request a return within 14 days of receiving your order. To be eligible for a return, items must be unused, unopened, and in their original packaging. For hygiene and safety reasons, certain personal care and beauty products may not be eligible for return once opened.

To start a return, please contact us at support@gloviaglow.com with your order number and reason for the request. Once your return is approved, we will provide instructions on how and where to send your item. Customers are responsible for return shipping costs unless the product arrived damaged or incorrect.

After we receive and inspect your returned item, we will notify you about the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.

If you receive a defective or damaged item, please contact us immediately so we can resolve the issue quickly. At Glovia Glow, we are committed to providing a smooth and reliable shopping experience.